Delivery Info
All items over £200 will be delivered free of charge within 3-5 working days.
(Please see exceptions below*)
Unpack and position = £35.00 + VAT extra
Unpack, position & removal of old unit = £101.00 + VAT extra
Next Day Delivery
Next day delivery is available on certain items if ordered before 12pm - details on request.
(Please see exceptions below*)
(Unpack, position and removal of old unit is not available on next day deliveries)
Installation and Commissioning
Certain technical and gas appliances are supplied with free installation and commissioning - details and limitations on request.
Full installation and commissioning services are available – please call for quotation.
*With the exception of the models and areas listed below all prices include delivery to UK mainland. Delivery is to kerbside only; if a different service is required, we will be happy to quote for that service.
*Equipment that may be subject to delivery charge: Rack/Flight, Pot/Utensil washers, modular icemakers, Cold/freezer rooms, Extraction canopies and *Hazardous goods/chemicals.
*Areas that may be subject to delivery charge: DD PH KY PA AB IV KW TR & Islands). Please ask for quote to these areas.
Prices for specified delivery times, non-mainland destinations and excluded items as above, delivery costs will be given on request.
All goods MUST be inspected on receipt. Any damage or shortage should be notified to: customerservices@washtechservices.co.uk within 12 hours of receipt excluding Saturday and Sunday. Failure to notify us within this time frame may result in the rejection of subsequent claims for shortages or damage.
Standard delivery is limited to kerbside only.
Goods should be returned in original packaging where practical.
Faulty Goods
An authorised Returns number must be sought before the return of any goods. Depending on the goods to be returned, some or all the following information may be required before a Return Authorisation is issued: - Date of supply and failure reason of the machine. All goods returned must be accompanied with a detailed engineer’s report explaining the nature of the failure and a statement that the goods were fitted by an appropriately qualified technician.
Warranty is dependent on the manufacturer’s warranty at the time of purchase and may vary between 1 to 3 years depending on the product.
The warranty on all goods supplied by Washtech Ltd is limited to the repair and on occasion’s maybe the replacement of the faulty item. No claim for labour or consequential loss will be considered.
Goods no longer required or Ordered in error
An authorised Returns number must be sought before goods are returned. All goods may be subject to a restocking charge. No credit will be issued for shipping/delivery charges.
Processing and picking errors
Any goods supplied by Washtech Ltd in error, either due to a picking or order processing error, must be reported within 12 hours to: customerservices@washtechservices.co.uk (excluding Saturday and Sunday).
